Privacy policy

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you make a booking or contact us.

  • Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and operating system, to improve our services and enhance your user experience.

  • Cookies: Our website uses cookies to track your activity and preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

  • Service Provision: We use your personal information to provide and manage our catering services, process payments, and communicate with you about your bookings.

  • Improvement: We use non-personal information to analyze trends, administer the website, and improve our services.

  • Marketing: With your consent, we may use your information to send you promotional materials and updates about our services. You can opt out of these communications at any time.

3. Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you, such as payment processors and delivery services. These providers are obligated to protect your information and only use it for the purposes for which it was shared.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Rights

  • Access and Correction: You have the right to access and update your personal information. If you need to review or correct your information, please contact us.

  • Deletion: You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or operational reasons.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Address:
    10527 96th Street
    Edmonton, Alberta
    T5H 2H6

  • Phone: 780-423-2285 (ext. 150) OR 780-969-5171

  • Email: info@bissellharvest.ca

  • Social Media: Facebook, Instagram, and LinkedIn

Thank you for trusting Bissell Harvest Catering with your information. We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and respect.